User Experience Designer, Blue Cross Blue Shield of North Carolina
Please visit http://www.bcbsnc.com and search for 8083BR to apply.
Responsible for designing user interfaces, interactions and information architectures for Web sites and applications and validating that those designs meet both business requirements and the needs of end users. Act as a critical link between the end user, business owner and the web office team to ensure that user-centered design principles and best practices are applied to all web experiences.
Major Job Functions/Components
- Represent the voice of the user
- Be an advocate for user needs throughout the development lifecycle
- Raise/escalate issues that could impact the usability of proposed designs
- Effectively explain and sell design recommendations
- Plan, coordinate and conduct user research
- Conduct site visits, contextual inquiries, lab-based and remote usability tests, surveys and/or other research to identify, understand and prioritize user needs and workflows
- Research and analyze industry trends and competitor sites; and prioritize and promote design recommendations based on research findings.
- Design user interfaces
- Translate business requirements, use cases and functional specifications into information architecture, user interface and interaction design for optimal user experiences
- Develop user experience documentation (wireframes and flows) detailing proposed solutions and revise as necessary to achieve stakeholder approval
- Evaluate proposed and existing designs
- Evaluate User Interface design at all stages of the development lifecycle (in wireframe form, in development and after implementation)
- Plan, organize and conduct usability testing sessions with both internal and external users
- Work collaboratively with Web Experience team members to ensure that visual design is user-friendly and consistent, and that copy is clear, concise, and user-friendly
Hiring Requirements/Qualifications
Education/Experience |
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Professional Certification |
Hiring Preferences
Additional Education/Experience Preferences |
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Soft Skills/Abilities |
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