Description
Thomson Reuters is the leading source of intelligent information for the world’s businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world’s most trusted news organization. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com
The Healthcare & Science business of Thomson Reuters provides intelligent information to better manage the cost and quality of healthcare and accelerate scientific research and innovation.
Lead user experience architect to significantly contribute to the ideation and creation of highly usable and useful healthcare applications. These web-based solutions serve the hospital and payer markets and involve clinical workflow, search/information display, reporting, visual information display, analytics, and complex user interaction and include mobile (Palm, Windows, Blackberry, iPhone, and Android) platforms. The UX engineer must apply appropriate methodologies and techniques in user research, information architecture, interaction design, visual information design, and prototyping to produce usable and effective products. This associate advocates and represents the customer in business strategy, conceptualization, and development phases of a project. He/she collects and interprets complex customer and user research findings and designs effective and elegant user experiences. He/she also influences the product development process to effectively integrate user-centered design.
The lead user experience architect develops a deep understanding of customers’ business and individual needs by planning and executing user and ethnographic research activities including contextual inquiries, interviews, focus groups, heuristic reviews, surveys, etc. Develops conceptual models and user personas. Work with customers and other subject matter experts to identify and validate business requirements and translate those into highly useful and usable designs. Work with developers, product managers, business analysts, and QA, to create visually appealing, highly usable, and intuitive web interfaces in an Agile environment. Communicate your ideas using prototypes, wireframes, and interactive mockups. Define and document user interface design specifications that include system process flows and business logic resulting from user interactions. Articulate the pros and cons of designs and support choices with clear, detailed evidence and rationale for decisions. Champion user needs while understanding the balance of user experience, business case, technical constraints, and time-to-release, and make tradeoffs when appropriate. Conduct usability testing and validation.
Some travel is required (10%) to visit customer sites, tradeshow / conferences, and development teams.
Qualifications
- Master’s degree in Human Computer Interaction, Human Factors, Usability Engineering or related field.
- 10 years related experience in a mature software development organization.
- Thorough knowledge and significant experience with user-centered design practices.
- Expertise in user research methodologies, application of visual information design techniques, and an understanding of 508 and I18N requirements.
- Experience with prototyping tools (e.g., Visio, Photoshop, Illustrator, Fireworks, HTML, CSS).
- Understanding of the technical possibilities and limitations of HTML, CSS, Ajax, JavaScript, and Flash.
- Appreciation and commitment to incorporate high level of visual design.
- Strong analytical skills and attention to detail.
- Excellent communication and presentation skills, and ability to consistently deliver on schedule.
- Ability to work independently, work on multiple projects at once, and handle shifting priorities.
- Self-starter with strong project management skills.
Desirable
- Experience with Agile software development practices.
- Healthcare domain experience (clinical workflow, hospital management/operations, and/or health plan analytical applications).
- Mobile user interface design experience.
- Formal visual design training.
- CPHF/CPE a plus.
Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work.
Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.
Please apply by going to http://careers.thomsonreuters.com/ with job code PRO00002744.
Primary Location US-NC-Durham
Organization Healthcare US
Schedule Full-time
Education Level Master’s Degree (±18 years)
Travel Yes, 10% of the time
Triangle User Experience 