Job: User Experience Architect

In this role, the User Experience Architect will:

-Oversee day-to-day ongoing user research (understanding client/user needs) for assigned products, applications or solution areas.
-Analyze and synthesize user research & understanding to define appropriate functionality and product requirements to drive future redesigns.
-Define and design User Experience Strategies and Frameworks representing the future state of integrated solutions, product suites and integration into broader strategies.
-Define and design User Experience Architectures (comprised of wireframes, sitemaps, interaction flows, and prototypes) for desktop and online applications as well as web and mobile experiences.

This is a hands-on and strategic position offering the right candidate an unprecedented opportunity to lead the definition and evolution of several widely known and used products and applications.

Lead teams in user-centered design activities including:
-Heuristic Reviews and Competitive Audits: Performing heuristic evaluations of client and competitor products.
-User Research: Conducting contextual inquiry (in person observation & interviews) with target users to understand their mental models and behaviors.
-Research Analysis: Analyzing information gained during user research and also conducting heuristic and competitive analysis.
-Research Reporting: Writing recommendation reports based on research.
-Persona Development: Defining target users and authoring detailed user personas.
-Modeling & Task Flow Creation: Conceptualizing ideal user paths/task flows/scenarios, etc.
-Information Architecture/Interaction Design: Building navigational systems, information architectures, sitemaps, etc.
-Wire Frame Creation: Identifying key screen types and generating full screen inventories.
-Usability Testing: Conducting usability testing, analyzing the results and creating a recommendations report.
-Other UCD related activities as required.

Contact: Heather Wrenn

Senior Product Manager – Cisco

Senior Product Manager

The Product Development Infrastructure (PDI) team has an immediate opening for Business Analyst/Product Manager.

Location: RTP, North Carolina.

Job responsibilities:

Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Proactively communicate and collaborate with internal (and sometimes external) customers to analyze information needs and functional requirements and deliver the following artifacts (or Agile/SCRUM equivalents) as needed: Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs
Required skills:

5+ Year in Business-Analysis/Product-Management OR Product /Applications Development
Strong experience with Technology and Application Architectures
Excellent communication skills both written and verbal
Very strong skills in influencing and persuasion
Strong Analytical skills
A passion for building excellent products and solutions
A good sense for great Usability and User Experience

Desired skills:

Certification in Business-Analysis, Product-Management or equivalent
Strong Usability/User-Experience Design background and experience

Please contact Brent Rogers (breroger@cisco.com).