Job: UX designer

USER EXPERIENCE DESIGNER

Who we are:

iContact is a five-year old venture-backed 100 person company based in Durham, NC. The iContact product is the leading email marketing and online communications platform used by over 20,000 companies worldwide. Our clients range from small businesses to blue chip clients like International Paper, Ford, Bank of America, Super 8 Motel, Symantec, Re/Max, United Colors of Benetton, Nissan, and LG Electronics.

 

Who we need:

The company is looking for a highly creative User Experience Designer to bring new meaning to the phrase, “delight the customer.” A successful candidate will have experience designing complex interactions in a web frame work. Superior audience analysis skills are an absolute must. You will be communicating your ideas using visual compositions, work flows, rapid prototypes, wireframes and written specifications to team members of varying technical knowledge levels. Experience using Jesse James Garrett’s visual vocabulary or are capable of explaining complex workflows with some other deliverable are a plus. You must have the ability to accept constructive criticism for your work and defend your ideas with quality information.

 

The ideal candidate will bring 2 to 4 years of experience to our User Experience department, and will be expected to work closely with designers, engineers, product management, marketing and customer support.

Key Responsibilities:

  • Provide expert advice and assistance in areas such as Information Architecture, User Experience, Interaction Design and Visual Design.
  • Anticipating and refining user stories (customer requirements).
  • Ensuring high quality and consistency throughout the company’s product line.
  • Creating workflow diagrams using the Jesse James Garrett visual vocabulary.
  • Constructing visual design compositions. These compositions might be small elements that include buttons or labels. Alternatively, they could be complete high-fidelity wireframes that communicate complex workflows.
  • Help define guidelines for information architecture, navigation, interaction design and user experience.

Minimum Hiring Requirements:

  • Bachelor’s degree – Computer Science, Human Factors or related software design degree.
  • Two to four years experience in information architecture/usability engineering or user experience design.
  • Demonstrated knowledge of user experience design. (a portfolio for example)
  • Knowledge of industry standards and trends, platform standards and software development.
  • Excellent analytical, organizational, collaboration, facilitation, interpersonal and communication skills.
  • Experience or detailed understanding of Agile and Scrum.
  • Demonstrated ability to communicate effectively.
  • Able to work individually or in a team.
  • Must be self-disciplined, flexible and innovative.

 Send resume and portfolio to jobs@icontact.com

Document your code for free

I am looking for two small software applications or modules to use in graduate and advanced undergraduate courses. Students will write documentation and online help for the applications and then test them. Of course, I can always look around for freeware or shareware utilities that have minimal or no documentation, but I would prefer to find “real world” applications where students’ docs, help, and tests could actually prove valuable to someone. These assignment will occur in October or November. If you have a small piece of code for which you would like user documentation and some testing, please let me know.

Thanks,
Stan Dicks stan_dicks@ncsu.edu

TriUPA Training Series #1: Todd Warfel presents “Effective Prototyping”

We are excited to announced the first event in TriUPA’s new training series!  These events will provide cutting-edge, industrial-strength, knock-your-socks-off UX training in TriUPA’s four focus areas: usability testing, user research, interaction design, and information architecture.
What: Effective Prototyping: full-day workshop
When: 9am – 5pm — Monday, September 15th 2008
Cost:  $125 (TriUPA members) / $100 (TriUPA sponsors) / $ 50 students
About this Presentation
Are you interested in making prototyping a key part of your design prcess?  Or do you currently practice prototyping and need some fresh ideas?

This highly detailed, practical, and hands on workshop will provide a framework for creating and testing prototypes. We’ll discuss what prototyping is, when to use it, when to use other methods, and what to expect.

Todd will present eight guiding principles for prototyping and will perform a hands-on demonstration of several techniques. In addition to an overview of how and when to use prototyping in the IA/UX process Todd will also provide some techniques for the more seasoned veteran.

About the Speaker
Todd Zaki Warfel is a Principal and Founder of Messagefirst, a Philadelphia-based design research consultancy, where he blends research and design to evolve products in innovative and beautiful ways. Todd is a dynamic speaker and storyteller by nature. He is an active speaker and member of a number of industry communities and organizations, including the Information Architecture Institute, Interaction Design Association and Usability Professionals’ Association.

Todd’s clients have included Albertsons, AT&T Wireless, Bankrate, Bank of America, Citi, Comcast, Cornell University, IntraLinks, The Hartford, LA Times, Motorola, Palm and SBC.

Todd currently lives in Philadelphia and blogs at toddwarfel.com. His upcoming book, Practical Prototyping: A Practitioner’s Guide to Prototyping from Rosenfeld Media, will take a hands-on approach, enabling you to develop prototypes with minimal muss and fuss. The book will discuss how prototypes are more than just a design tool by demonstrating how they can help you market a product, gain internal buy-in and test feasibility with your development team. It is anticipated to be available later this year.

For more information about Messagefirst, visit http://www.messagefirst.com

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Job: UI Design Analyst

There are 2 direct perm position for UI Design Analysts. Candidate must have experience designing commercial products that are sold to external clients. Must have excellent interpersonal skills as they will be working heavily with the external clients determining what they like and do not like about the applications. Prefer candidate that have healthcare experience, Must have 4 years of experience as a UI Designer. Will travel up to 20%. Will use user centered design to gather requirements and translate them into design models. Will refine product feature as they evolve. Need someone who is a “There has to be a better way to do this” kind of individual.
Will identify business needs, will visit prospective customers to determine environment, will review product functionality requirements, will assist with roll-out activities, and participate in development and improvement of processes.
 
If interested please contact Kristin Redd at Kristin.Redd@sapphire.com

Job: Manager UI Design

This is a direct perm position for a Manager UI Design.
We are seeking a candidate that started off as a UI Designer and moved into Management. Must have 3 or more years as a Manager and 10 total years in IT including 3 years of experience as a UI Designer. Looking for candidates that have experience with commercial software products. Candidates must be excellent with customer service as they will be a liaison between the software engineers and the external clients. We use an Agile Development methodology, so this candidate will work with our clients to determine what they like and do not like about each application. Will manager 6 UI designers including all employee related activities (hires, trains, appraises). Provides input to product strategy. Assigns staff to project teams. Evaluates internal processes. Coordinate client focus groups. Develops implementation of processes. Must have Bachelors Degree.
 
If interested please contact Kristin Redd at Kristin.Redd@sapphire.com