Thomson Reuters is the leading source of intelligent information for the world’s businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world’s most trusted news organization. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com

The Healthcare & Science business of Thomson Reuters provides intelligent information to better manage the cost and quality of healthcare and accelerate scientific research and innovation.

Lead user experience architect to significantly contribute to the ideation and creation of highly usable and useful healthcare applications.  These web-based solutions serve the hospital and payer markets and involve clinical workflow, search/information display, reporting, visual information display, analytics, and complex user interaction and include mobile (Palm, Windows, Blackberry, iPhone, and Android) platforms.  The UX engineer must apply appropriate methodologies and techniques in user research, information architecture, interaction design, visual information design, and prototyping to produce usable and effective products.  This associate advocates and represents the customer in business strategy, conceptualization, and development phases of a project.  He/she collects and interprets complex customer and user research findings and designs effective and elegant user experiences.  He/she also influences the product development process to effectively integrate user-centered design.

The lead user experience architect develops a deep understanding of customers’ business and individual needs by planning and executing user and ethnographic research activities including contextual inquiries, interviews, focus groups, heuristic reviews, surveys, etc.  Develops conceptual models and user personas.  Work with customers and other subject matter experts to identify and validate business requirements and translate those into highly useful and usable designs.  Work with developers, product managers, business analysts, and QA, to create visually appealing, highly usable, and intuitive web interfaces in an Agile environment.    Communicate your ideas using prototypes, wireframes, and interactive mockups.  Define and document user interface design specifications that include system process flows and business logic resulting from user interactions.  Articulate the pros and cons of designs and support choices with clear, detailed evidence and rationale for decisions.  Champion user needs while understanding the balance of user experience, business case, technical constraints, and time-to-release, and make tradeoffs when appropriate.  Conduct usability testing and validation.

Some travel is required (10%) to visit customer sites, tradeshow / conferences, and development teams.

Qualifications

• Master’s degree in Human Computer Interaction, Human Factors, Usability Engineering or related field.
• 10 years related experience in a mature software development organization.
• Thorough knowledge and significant experience with user-centered design practices.
• Expertise in user research methodologies, application of visual information design techniques, and an understanding of 508 and I18N requirements.
• Experience with prototyping tools (e.g., Visio, Photoshop, Illustrator, Fireworks, HTML, CSS).
• Understanding of the technical possibilities and limitations of HTML, CSS, Ajax, JavaScript, and Flash.
• Appreciation and commitment to incorporate high level of visual design.
• Strong analytical skills and attention to detail.
• Excellent communication and presentation skills, and ability to consistently deliver on schedule.
• Ability to work independently, work on multiple projects at once, and handle shifting priorities.
• Self-starter with strong project management skills.

Desirable

• Experience with Agile software development practices.
• Healthcare domain experience (clinical workflow, hospital management/operations, and/or health plan analytical applications).
• Mobile user interface design experience.
• Formal visual design training.
• CPHF/CPE a plus.

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work.
Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

Please apply by going to http://careers.thomsonreuters.com/ with job code PRO00002744.
Primary Location US-NC-Durham
Organization Healthcare US
Schedule Full-time
Education Level Master’s Degree (±18 years)
Travel Yes, 10% of the time

Responsibilities:

• User Requirements Gathering and Analysis: Understanding customers’ stated and unstated needs by performing interviews, task analysis, needs analysis, and voice of the customer.
• Information Architecture: Designing information spaces to achieve an intuitive structure. The Information Architecture fuses the interaction design with the interface design to create a complete blueprint of the web site.
• Interaction Design: Developing workflows and paths that describe user tasks and define how the user interacts with the web site’s and functional application’s features.
• Usability Testing: Conducting usability testing, analyzing the results, and creating an actionable recommendations report.
• Functional Prototyping: Developing prototypes for demonstrating concepts and gathering feedback from business partners, customers, and end users via usability testing.
• Interface Design: Designing wireframes with excellent layout and typography. Experience with storyboarding. Knowledge of graphics design preferred.

Qualities:

• Project Leadership: The UXD will be a driver on their projects, acting as a bridge between business and development. Experience with agile methodology preferred.
• Creativity: The UXD will have experience in new product development for web enabled applications. Can facilitate ideation and brainstorming sessions.
• Communication: We are looking for someone who can describe their process to team members and explain UCD and NPD.

Requirements:

• Bachelor’s degree in human factors, HCI, information design, cognitive psychology, or related fields
• Minimum 3 years experience.
• Thorough knowledge of User-Centered Design methodology. New product development a plus.
• Thorough understanding of web strategy, design, technology and traditional application development processes and practices. Graphics design is a plus.
• Excellent written and verbal communication skills.
• Working knowledge of Photoshop, Flash, HTML, JavaScript, CSS, or basic Web development tools such as Macromedia Dreamweaver for UI prototyping. Flex is a plus.

If interested, please submit a letter of interest and resume to Amy Shah at amy.shah@modis.com. You can also call Amy directly on 919.674.2125 or send your resume to Amy’s attention at:

Modis
3333 Regency Parkway, Suite 150
Cary, NC  27518

Inside:

Letter from the President

Upcoming Events

Member Profile with Janey Barnes

World Usability Day 2009 Recap

Responsibilities:

• User Requirements Gathering and Analysis: Developing goals of the Web product through user research, persona development, scenario building and use cases. Conducting contextual inquiry (in person observation & interviews) with target users to understand their mental models and behaviors.

• Business Requirements Gathering and Analysis: Developing requirements documentation related to how the proposed Web site will expand market opportunity, revenue and user retention. Analyzing information gained during user research and also conducting heuristic and competitive analyses.

• Information Architecture: Designing information space to achieve an intuitive structure. The Information Architecture fuses the interaction design with the interface design to create a complete blueprint of the Web site.

• Interaction Design: Developing flow and path models that describe user tasks and define how the user interacts with the Web site’s features.

• Interface Design: Designing wireframes to identify all elements users can interact with.

• Usability Testing: Conducting usability testing, analyzing the results and creating a recommendations report.

• Functional Prototyping: Developing prototypes as necessary to support the user design specifications.

Qualities we are looking for:

• Creativity & Analytical Skills: Experience will guide this person. They know the rules and how to break them elegantly. They are up to date on what this industry is doing and they participate in its thought leadership.

• Communication/Attitude: We are looking for someone who is a great communicator, with both internal team members and clients. They have to describe complex processes to people who’ve never thought about their projects with such detail.

• Presentation Skills/Independence: We are looking for a candidate who can present their ideas clearly to clients during presentations. We are also interested in someone that can self-direct under multiple deadlines.

• Writing / Proposals: Candidate must have strong writing skills and be able to properly communicate through their writing when working on proposals and reports.

Requirements:

• 3-5 years experience.

• A demonstrated understanding of User-Centered Design methodology

• Thorough understanding of web strategy, design, technology and traditional application development processes and practices.

• Excellent written and verbal communication skills

• Expert proficiency with MS Visio

• Working knowledge of HTML, JavaScript, CSS, or basic Web development tools such as Macromedia Dreamweaver for simple prototyping.

At Capstrat, we believe in excellence. We hire smart, talented people who grow in an environment that’s fun, challenging, respectful and diverse. We insist on hard work, but seek to balance our work and personal lives because it is good for us and good for business. Doing well gives us a greater responsibility to do good. We believe in using our talents and abilities to serve the communities where we live and work.

If interested, please submit a letter of interest, resume and salary requirements to careers@capstrat.com

HumanCentric is a product development services company dedicated to assisting its clients in developing compelling user interfaces through the application of skillsets in Human Factors, Design Research, Industrial Design, and Graphic Design.

We seek individuals experienced in the user-centered design process with a strong background in software design and usability.

Job duties include working closely with HumanCentric and client teams by:
Providing expertise and support to development teams during creation of user interfaces.
Rapidly, iteratively, and flexibly creating:
o Flow charts of task flows or information architecture
o Design schematics
o Wireframes of designs
o Paper and Interactive prototypes
o User Interface Specifications
o Usability test protocols and moderation
Driving usability evaluation efforts, when applicable, with the goal of analyzing and translating usability evaluation outcomes into design improvements.
Understanding product requirements and user’s goals and objectives.
Conceptualizing and creating user interface specifications that meet the product requirements of both clients and the clients’ customers. Products must meet user, technical, and creative expectations.

Motivated candidates should send their resume and portfolio to psnow@humancentric.com

Why should you come to the Innovate Carolina Conference on April 10, 2010?

To UNDERSTAND your customers better than you ever have before
To FIND leading-edge tools to separate you from your peers at your company
To DISCOVER how the thought leaders in innovation are creating growth
At Innovate Carolina, you will MEET YOUR PEERS within the innovation and product development space who live right here in the Carolinas. You might find your next job, business partner, or new fellow comrade. Hosted by Product Development and Management Association, Carolinas Chapter.

For more information:

http://innovatecarolina.wordpress.com/

Description: We’re looking for someone to work within our interactive strategy team to assist on a wide variety of projects. The ideal candidate will be skilled in user experience design, information architecture for websites, landing pages and microsites, CRM/ email, and social media. He/ she will be able to use interactive research tools such as Comscore, Forrester, and eMarketer to gain insights into clients’ category, brand, and best targets. A Bachelor’s degree is required along with 5 – 7 years experience in the interactive space that includes digital campaign management and  user experience design. This is a 3 month freelance position located in Durham, NC.

To apply: please email jean.cormier@mckinney.com

As a User Experience Strategist with Human Factors International you will apply your expertise in usability and interface design to solve mission critical issues and facilitate solutions with worldwide Fortune 500 clients.

Do you get excited about?

• Providing strategic project guidance, mentoring, troubleshooting, feedback and hands-on participation in project activities.
• Leading through persuasion and influence
• Collaborating with a worldwide network of people and activities
• Maintaining a high level of customer satisfaction
• Teaching user experience courses in a corporate environment
• Communicating with all levels of clients

Does this describe your background and experience?

• Five years or more experience in human factors, user experience and usability
• Master’s degree or PhD in psychology, HCI or related field
• Proven ability to provide clients with excellent deliverables
• Successfully managed usability project teams
• Completed projects on time within budget
• Worked with remote global teams (not required but desirable)
• Financial, Medical or Mobile industry experience (not required but desirable)

Then come make a difference with HFI:

• The largest consulting company in the world dedicated to usability and user experience
• A world-class consulting staff of over a hundred creative user experience professionals worldwide
• A company that sets the trends for the usability field, providing cutting edge solutions
• An environment that is fun, professional, and challenging

Very competitive salary and benefit package. Some travel is necessary.

Those who have a passion for user experience and want more than a job, please submit your resume in confidence to Nicole Hook, Human Resources Coordinator, careers@humanfactors.com.

www.humanfactors.com

Please visit www.bcbsnc.com to apply.

Responsible for creating and managing interactive design elements, page level layout, task fulfillment and consistent visual treatment of web sites, email campaigns and web applications.  Participate in concept development of design solutions and provide input in how the visual interface should be designed.  Ensure that the application of visual assets and realization of information design efforts support the users’ needs and align with the design and brand strategy.

Major Job Functions/Components

• Create innovative designs for web sites, email campaigns, web applications and other digital platforms across the enterprise.
• Works as an integral member of project teams with user experience designers, content strategists, usability analysts and other visual design team members.
• Produces multiple design concepts that engage with users and fulfill project goals and requirements.
• Works closely with team members on the creation, design and implementation of approved projects.
• Identifies interaction and visual user interface requirements and develops design approach.
• Produces multiple concepts that engage users and fulfill project goals and requirements.
• Develops design prototypes, story boards and written visual user interface specifications.
• Collaborates and shares expertise with our creative studio, user experience designers, content strategists, developers and other team members.
• Ensures consistency with BCBSNC brand guidelines and adheres to visual guidelines, CSS standards, UI library components and defined design language for the Web.
• Works with information designers and developers to integrate visual and interaction design artifacts into functional prototypes or production ready pages.

Hiring Requirements/Qualifications

Hiring Preferences